2-1-1 Volusia and Flagler Counties 2-1-1 Live

Privacy Statement

Your privacy is a personal and fundamental right. 2-1-1 Volusia-Flagler values and protects your privacy and places strict controls on the gathering and using of personally identifiable information.

Your personal information is not disclosed, made available, or otherwise used for purposes other than those specified at the time of collection, except with your consent or as authorized by law or regulation. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

All personal information submitted to 2-1-1 Volusia-Flagler is secured against loss, damage, modification, unauthorized access, or disclosure as required by Federal and Florida Law. Information voluntarily provided by you will be protected by the appropriate computer, network, and Internet technical security controls at the employee and departmental level to prevent unauthorized access. Some of these security controls are: password and user identification verification, data encryption, confidential transmissions, secure storage areas, and audit trails.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, 2-1-1 Volusia-Flagler implements and annually updates appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. 2-1-1 Volusia-Flagler employees are educated regarding the requirements of working with confidential and personally identifiable information as well as the consequences of misuse.

To help ensure the confidentiality of your personal information, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

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